While we aim for consistency no Oak & Black product will have the exact same appearance. Wood is a natural and heterogeneous material, and therefore every item will have its very own and unique texture. Slight changes in color as well as darker and lighter spots are to be expected, which is a part of the material experience and advertised as such.
Each product is inspected carefully before packaging and shipping. The dimensions in the product description are not guaranteed and can sometimes differ by a few millimeters.
Wood is a natural material that responds to changes in humidity and temperature by expanding and contracting. In rare occasions these changes can be noticeable in the physical appearance of the product. Although every care is taken to ensure our products are able to handle temperature and humidity changes, the conditions of each item's surroundings can influence its appearance. Being exposed to high changes in humidity or temperature, the material can experience small movements and cracks as it adjusts – this is not a fault, but a natural occurrence and part of the design intention. Nevertheless, we advise you to keep the product in consistent, stable conditions to minimize these effects. We also advise you to keep your products away from heat sources such as radiators or ovens, as well as areas with long periods of direct sunlight. Exposure to UV light over long periods can have an effect on the color of the material.